5 years ago I used AOL. I hated it but that was all that I knew at the time. I was a newbie to the internet. Then I found NetZero, installed it and set it up. I called AOL and told them to cancel my account. they tried every ploy in the book to keep me. I finally resorted to telling them the truth, that I hated AOL and didn't like anything about it. Without any other words they canceled my account. Many times after that I still got their stupid discs. Of course they were filed in the trash can.