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HELP!

Does anyone know why my computer keeps downloading this critical update-----------------5 times now, and W.U. says once it's downloaded it cannot be removed.  How do I stop it from downloading and installing?  When I go to W.U., it's still there saying I need to download and install.  To top it off, the Media Player has never worked, either.  Example, if a web page says I can see a video presentation, I follow the directions.  It buffers and then stops-----------no video!  I'm running IE6, Windows Millinium.  Don't tell me to switch to XP, OK!

Any help would be appreciated.

Check out the following site to see if it has your answer.

http://support.microsoft.com/default.aspx?scid=kb;%5bLN%5d;828026

Thanks, but I've been there.  There was an article about drivers doing this, but nothing about this critical update doing it.

It sounds as if your media player or I.E may be corrupt. What version media player are you using? If it is an older version you might try downloading and installing a newer version. If it is the I.E. you might want to try using Firefox. It has a lot fewer problems than I.E.

Quite awhile back I switched over to Firefox, I think......Mozilla too, I think, but didn't like either, so went back to IE.  All of these problems started when I updated to WMP9 on Oct. 2nd.  I installed that, plus Media 9 Codec package...........all downhill from there.  I just shut down my automatic update so it wouldn't keep updating, but I have 5 of the Script Commands installed now.  Something strange going on for sure.  Unsavvy me says............how do I UNCORRUPT that which might be corrupted? ;D ;D  I knew I shouldn't have asked that!!!

:D :D

There are several ways. The most severe of which is reformatting your disk drive and reloading everything. Some easier ways to try are some tune up programs. Norton utilities is one, I use Registry Mechanic but there are some similar ones that are freeware that do a good job of fixing minor problems. Another way would be to do a System Restore to a time frame prior to when you first started having the problem. Personally I would try the System Restore first.

OK...........first things first.  I use CCleaner (free).  It's the same one BEP uses.  He told me about it a while back.  I use it a couple of times a day...........it's very quick and has found some problems.  They're all fixed, so I guess that leaves Norton (which I don't have) and System Restore.  

I have to give up the computer room for the night, so am going to say good night.

I've never done a system restore.  Wanna give me some pointers?

I'll be back on tomorrow, I hope!  Good night for now and thanks.

As a ME user i know this one. Click on start, go to system tools, click on system restore.
A menu will come up, and ask you when to restore to. If I do this, I go back to the first week, I kept. Yes, I loose a few programs, but it is worth it. I hope you downloaded, one file, you needed before installing media player 9. If you didn't, you will not be able to restore your system.

To Run System Restore program click on

“Start/Programs/Accessories/System Tools/System Restore”, and you will get a menu. On this menu select “Restore my computer to earlier time” and click next. This step to choose a restore point in the process presents the user with a calendar interface to help select the desired restore point. Days in which restore points were created are presented in bold. Select Date and hit next. You will get a warning, click “OK” and then hit “NEXT”.

The progress indicator completes and the computer is restarted with the new configuration.  There is no cancel button to interrupt the process at this stage. If the computer loses power or is restarted, the restore will be reverted when Windows starts next – that is, the system will be set back to the state from just before the restore attempt was made.

Hello Sister Chris,

Here's a few thoughts:

First, on installation of new programs, have you ever noticed how many of them say to turn off other running programs first to avoid conflicts? I do manual Windows updates for that very reason, and I do try to turn off as many other running programs as possible.

Second, you probably already know which program is causing the problems. If the system restore doesn't work, go to the add/remove programs, remove, Windows media player, run CCleaner, reboot, and install Windows media player again. It sounds like something got corrupted in the Windows update, and that's fairly common for a lot of people. As a result, many people have automatic updates turned off.

Third, the automatic update could have corrupted your Windows installer. The repeated looping of trying to install the same program just might be evidence of that. So, get the latest version of Windows installer, install it, and reboot.

These are just a few more ideas. I hope that one of them helps.

Final note:  DO NOT send Bill Gates a Christmas card this year!  :D

Love In Christ,
Tom

Titus 3:4-7 NASB  But when the kindness of God our Savior and His love for mankind appeared, He saved us, not on the basis of deeds which we have done in righteousness, but according to His mercy, by the washing of regeneration and renewing by the Holy Spirit, whom He poured out upon us richly through Jesus Christ our Savior, so that being justified by His grace we would be made heirs according to the hope of eternal life.

 ;D ;D ;D

Or any other year.

 ;D ;D ;D

AMEN!

 ;D ;D ;D

#1.............DreamWeaver.............you are in my prayers.  I didn't forget about you.  I will continue to pray that the reinsertion of the rod is successful.

You, DW, are the only other person I know who uses Millinium.  A very long time ago people told me to switch because Mil. wasn't very good.  I switched to XP Pro and did not like it at all.  Went back to Millinium.  I'm really wondering why most people don't like Millinium.  I guess I'm asking you why you like it?

You said you hoped I downloaded one file before installing MP9.  I'm not sure what you mean.  Here's what I installed, and when I installed it, in the following order:  (see NOTE below)

Thursday, August 11, 2005  (automatic update)
Cumulative Security Update for IE6 Service Pack 1

Sunday, October 2, 2005  (Web site)
Windows Media 9 Series Codec Install Package

Sunday, October 2, 2005  (Web site)
Windows Media Player 9 Series

Tuesday, October 4, 2005  (Web site)
Security Update for Windows Media Player 9 Series

Tuesday, October 4, 2005  (Web site)
Critical Update for Windows Media Player Script Commands

Tuesday, October 4, 2005  (automatic update)
Critical Update for Windows Media Player Script Commands (this installed itself automatically after I had already manually installed it)

Friday, October 7, 2005 (Web site)  (The icon appeared on my tool bar to update.  I didn't realize I was installing the Critical Update for Windows Media Player Script Commands for the 3rd time) duh!!! ;D

Saturday, October 8, 2005  (automatic update)
Same as above............4th installation

Monday, October 10, 2005  (automatic update)
Same as above.............5th time.

I turned off automatic updating  (finally, a light turned on in this old brain  ;D)


NOTE:  On September 24th or 25th I visited the ShieldsUp site and had them test my computer.  Mostly everything was OK, with the exception of port 1027 being open.  I was told not to worry about it (by someone else) because I'm on dial-up.  I would still like to close it but don't know how.  Do you know how to do this?

Read on to my posts to PR and BEP.

PR,

Read my above post to DW and my following post to BEP, okay.

I successfully restored my computer to October 1, 2005.  After doing so, I updated AVG, AdAware, and defragged.  I returned to Windows Update.  Everything looked good.  Seemed to be back to before I downloaded and installed the updates.  I went to "Installation History".  Here's what it said:  If you subsequently restored (ah, what a peaceful word :)) your computer, or reinstalled or uninstalled programs, some items listed here MIGHT (a key word) no longer be installed on your computer.  ALL of the previous installs are listed, even though the computer was successfully restored.  Windows DID say that once the "Script Commands" were installed, (at installation time), they could not be removed.  Does this mean they (all 5 of the same ones) are still there, taking up storage room on my computer, even though the system was restored?  Does it matter?  


 

Sister BEP, ( ;D)

Yes to your first question.  Here's what I have at the bottom of my computer:  volume icon, mouse icon, AVG icon, modem on hold icon, printer icon, and my dial-up icon.  Are these OK to leave there when I install from Windows Update?  I never removed them in the past. They never seemed to hinder the downloads and installs.

The system restore apparently worked.  (Are you calling the installation of the "Script Commands" a program?  If so, then yes, that is the problematic program.

The repeated looping didn't TRY to install.  It DID.

What do you mean by "getting the latest version of Windows installer?"


PS...........BEP, DW, and PR..............Did you know that Bill Gates is Jewish?  Does this change anything in reference to sending him a Christmas card? ;) ;D ;D :-X






 

Hello BROTHER Chris,

That changes everything - send Bill Gates a Christmas card.

It doesn't sound like you have anything running that would conflict with Windows update. I wish that I knew more about your version of Windows. I do know that the the program that Windows uses to install updates can become corrupted, and it is called the Windows installer. If it will install any Windows update still, it isn't the Windows installer.

By the way, are you saying that the problem is fixed now?  :D  I just read your post again, and it appears that I was still trying to solve a problem that is already solved.

So, whatever it was that you don't know that you did to cause the problem - don't do it again, and things will be fine.  ;D

Love in Christ,
Tom

Psalms 111:2 NASB  Great are the works of the LORD; They are studied by all who delight in them.

Cris,

I used Millenium for years. My son put a copy of XP on my system and I didn't like it and went back to Millinium. Then when I got a new computer it came with XP already on it. This version is different than the XP my son gave me and I like it so much better. It is not XP pro it is XP home version. It is really better than the Millenium. There are so fewer problems with crashes and other program errors. I don't have to defrag as often either.

I'm glad that you have the problem fixed. I think that I am just as confused as to what happened but at least it is fixed now.

YOU sign it first!  ;D

I don't KNOW if the problem is fixed.  I was waiting for you guys to tell me.  I think it is.  Probably stopping the automatic updates was helpful.  At least, now it won't continue to update automatically.

OK, whatever it is that I don't know, I'll not remember to remember whatever it is, so that things will be fine.  You're sure that'll work, huh?  ;D  I like confident brothers/sisters!

Windows installer.................if I don't have it, how did I ever install anything from Windows Update?  Where do I get the latest version of Windows installer?

Are you calling the installation of Windows Update Script Commands a "program"?  You forgot to tell me.  Don't make me more confused than I already am! ;D

Oh, and the other question I asked you, those icons at the bottom of my computer screen (tool bar, I guess), can I just leave them there?  You forgot to tell me.

Any comment on my Shields Up question on closing ports?    It's in my 1:12 PM post to DW.

Thanks.

cris

PR...............do you know the answer to any of my questions above?  If you don't, that's okay.  I told ya before, I'm really computer un un unsavvy.  I surprised myself today in being able to do the restoration.  Whoopie!  I patted me on me back!  Finally, I learned something!

I guess my problem must be fixed..............

Thanks
cris

First I'll cover the things I don't know. Closing ports. I have never had the need to do that so I can't answer that question. My son always took care of that for me when he set up my system.

The icons at the bottom of your screen ..... are these inside the toolbar at the bottom or just above that. If they are in the toolbar are they in the quick access area or the active programs area?

If in the active programs area it will mean those programs are active and will take up more internal memory slowing down your computer. You can exit those that are not needed by left clicking on them and clicking on exit. If they are in the quick access area it doesn't hurt to leave them there.

Windows installer ...... a new copy of that can be received on the Microsoft update web site. If you go to their site and attempt to check for updates their system will automatically check the installer to see if it is a valid copy and should update it automatically if it isn't.

Without actually seeing your computer firsthand I can't be sure that your problem is fixed. You could probably check it by temporarily turning automatic updates back on for a short while. I would go to the updates site first though and do a check for updates function.

In case you don't have it the link is here:

http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us

That's good to know.  One of these days I'll check out just the XP home version.  I've had enuff for right now! ;D

I really don't mind the defragging 'cause it goes really fast (most times).  I guess it goes fast because I usually do it several times a day.

I would never, ever, have even known where to begin, if you hadn't told me about System restore in the first place.

Mucho gratias..................(I'm not Spanish but that just popped into my head).  Wow, with all the brain work I've done today, I must have opened a new brain pathway, too. ;D ;D  Either that, or, airIam2worship has somehow possessed me. :-\ ;D  She's an undercover highjacker, ya know. :o?  I was too.  Wouldn't put anything past that one. hehe










 

My computer is running real slow now.  Everytime I hit the post key, it's taking forever.  I'm going to log out, use adware, ccleaner, and defrag.  Hope I can get back in.

Windows installer.................I went to Windows Update and there was nothing new to install.  So, does that mean I already have the most recent Windows installer?  That's question #1.

Toolbar..................the icons are IN the toolbar...........bottom right side, active programs, volume icon, mouse icon, AVG icon, modem on hold icon, email icon, printer icon, and the dial-up speed icon and the time of day.  On the left side are the quick programs, desktop icon, mail icon, W (for WORD) icon, and the shortcut to dial-up icon.

Question #2...........If one had automatic updating, it would be impossible to exit the active programs as one wouldn't really know when they were being installed------sort of.  So, in this case, would not exiting have caused a problem?

Turning automatic update back on.....................well, that's not going to tell me anything because everything was fine when I installed the new Windows Media 9 Codec Package and subsequent Windows Media 9 Series.  All the problems started when Windows said there was a CRITICAL UPDATE for Windows Media Player Script Commands.  I'M ASSUMING THIS UPDATE WAS FOR THE PLAYER 9.  It must have been, otherwise, when I went back to Windows Update, I would have seen the critical script commands update because I have the Player 7 installed.  It would have been an update for ALL the Media Players, but it wasn't there.  If I don't download Player 9, and the subsequent critical script commands, I shouldn't have any further problems because I restored to the point before I installed anything pertaining to WMP9.  But, if I go ahead and download the Codecs and  Player 9, I HAVE to download that critical update for those two.  I just can't NOT critically update because 9 and codecs have security problems.    

OK now, Media Player 7 is installed on my computer but seems to be useless.  For example, when I go to a website, and there's an option to view a presentation (video), I can't view it.  It just doesn't work.  Is there something I need to set that I don't have set?  OK, supposing I wanted to buy a piece of jewelry from www.QVC.com for my spouse (hehe).  (I'll give you an example)............go to www.QVC.com.  In the search window type in J61275 in Jewelry and click on GO.  When page comes up, go to View Presentation........................see what you get from your computer.  Mine just buffers, flashes a white screen, and stops.  I've tried everything they say to do on that site including VIDEO HELP.  So, it's on my end, I guess.  I'm using IE6.  It should work, but it doesn't.  I orginally thought if I installed the new version, it would be the answer, but it hasn't been.
           

The icons in the toolbar seem fine. I wouldn't change them.

question 1 .... It seems you have all the updates for the programs that you have. There should be no problems there then.

question 2 .... The worse it would have done to exit an active program during automatic updates would be to overload your computer and shut it down. Doing that though may cause partially changed program depending on what part of the install was in progress at the time.


To use the Windows media 9 codec package you must have at the very least Windows Media 7.1 if you have only 7 then it will cause problems. With Windows ME you can use the Windows Media player 9 at the most 10 is for only XP based computers.

Try uninstalling the Windows Media program that you have, run your cleaner then download and install 9 from the following site.

http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology=

I have the 7.0.0.1440 Media Player.  I know the 10 version is for XP only.  I was surprised to see there was even a 10 out.

Did you go to QVC to try it on your computer?

I think I'm terrified of uninstalling the 7 and installing the 9. ;D  Maybe I'll muster up some courage in a few minutes. ;D

yes, I tried the qvc site and had no problems getting a picture. The video presentation was just a still shot though.

I'm sure that you can handle the uninstall/install just fine. Just make sure that you go to the control panel, then the add/remove program then click on the windows media player then click on the remove button.

Ooh ooh, am I hot under the collar now!!!!!  For 1 solid hour I've tried to find it.  It's not where it's supposed to be.  I went exactly where you told me to go.  I even went there B4 you told me to go there.  I went back and clicked and clicked and clicked on everything that I could.  Windows Media Player is no where to be found, that is, in a place where I can uninstall it.  Media Player is on my desktop.  I right clicked properties and left clicked.  It says I have the 7.0.0.1440 version installed but when I left clicked it, the Player 9 version comes up.  I clicked on help there.  I clicked on any help I could find........to no avail.  Where is the thing?  Where could it even be?  Could it be hidden?  If so, that should be a lot of fun!!!  Right now I think I could do a real good job of playing one or all of the 3 stooges!!!  Oh my, my dander is up.

Click on start then on search or find (dont' remember how ME has it listed) then type in the word "windows media" in the search window. It should show you where all the files for either are located. Just quessing by what you are saying though it sounds like it is not there and that what you have are partial files. That would explain why it is not working.

Once you have run that search function manually delete each of the windows media players files that show up. Don't delete any other windows media just the player files only. Then run your cleaner to get the stray files.

Then download and install version 9. That should fix it.

OK....................I did that, however, there was one called Windows Media Player under PROGRAM FILES that will not allow me to delete, because it says that the source file may be in use.  I checked this folder and it's empty.

Before I download Version Player 9, don't I have to download a file first or my system will never restore if I need to do it again?  Look at what DW posted me at 12:44AM (just right after midnight last night).  He said he hoped I downloaded one file before I installed media 9.  I hope you know what he means.  I'm thinking he means I need to install Windows Media 9 Series Codec Install Package FIRST before installing the Media 9 Player Series.  I'm just about positive this is what he means.

Oh, oh, forgot to tell ya.  After I deleted all that, the icon was automatically gone from my desktop, too.





   

Ho hum..............tweedle dee doo, tweedle dee dum!

Sighing and tapping fingers............humming, too. ;D

NO, those phrases do not give away my gender!  Don't even entertain the thought!  You DO NOT know!  ;)



 

Sorry for the delay. Had to take care of some problems here at home.



  ::) ::) ;D ;D  :-X :-X

The icon should have disappeared.

I am not sure of what DW was talking about. All you should have to do is download the Windows Media 9 and install it now. Don't worry about the file under Program Files. It is just the primary folder and the new files should automatically show up in it.

Microsoft Windows Media codecs are automatically downloaded by Windows Media Player, including all Windows Media codec updates.

'Tis okay..............I understand.  I do joke around a lot but you already knew that! ;) :)

I think I'm going to have to wait on the download.  The site you sent me to said it would take, I think they said 62 minutes.  Anyway, if you check back on my list of downloads and installs, (I have them in order) the Codecs had to be installed before the Media 9 Series.  That's all I need to do is mess it up, yet again.  I'll end up throwing this computer out of the window, if I do it again. ;D :-X

PR, you have been so very helpful to me all day on this problem.  Thank you from the bottom of my heart!

God bless you with grace and peace and a very good night's rest.  You deserve it!!!!!!!

cris

Thank you. Yes it is a long download time for dial up. Thank God I have cable.   :D :D :D

All of this Windows talk has me so confused that I've gone back to my abacus. My abacus works fine, requires no updates, and it doesn't use any electricity.

SO, PROBLEM SOLVED!   ;D

Thanks for the link PR.  I had every intention of downloading the next day but haven't even done it yet.  One thing after the other prevented me.  Well, ya know how that goes.  ::)  Hopefully, I'll get it downloaded in the next several days.

DreamWeaver said:
          "I hope you downloaded, one file, you needed before
          installing media player 9."

                              ???  What do you mean?





 

Cris, I've been racking my brain, trying to think of the file name. All I am doing is drawing a blank. Since you were able to restore, form an earlier date you have the file.

I think I need to check this thread more often. It has added over a full page since I saw it. :'(

I still haven't had the chance to download the file yet.  

Did you ever remember the name of that file DW that I'm supposed to download first?  Wonder if I don't download it first?  What would happen?

Hey, you're going in for surgery day after tomorrow.  I'll keep you in my prayers as I have been.  I'm praying for wisdom for your surgeon and that it's really God who does the surgery!!!

Grace and peace,
cris

Still haven't downloaded Media 9.  Also, BEP told me to download something from Windows.  I think it was a virus protector or something.  I forget exactly what it was and I think it's in another thread.  Anyway, I did try to download it.............took forever, and then said my system wasn't set up for it.............I have Millinium. I gave up on it.



 

If it was an antivirus program then it was probably Avast. Avast is compatible with Windows ME. After installing it click on properties for that program then click on the compatibility tab. Then check mark the "Run this program in compatibility mode for" Then change it to Windows ME. Then it should work just fine.

No, it wasn't AVAST.  I remember asking you about it being compatible with Mil. and you gave me the above directions, "Run this program in compatibility mode for" but it didn't say that anywhere.  It wouldn't even INSTALL after the download.  That's why I gave up.  I'm not going to bother with it for the time being..................too many other things going on.  I still don't have the wiring harness for the oven either. It has to be made up and they can't tell me when it'll be in.  Isn't this just great?  Just what I needed to hear.  Oh well, such is life!  

I don't know ..... Avast is the anti-virus program that Beps and I both use.  ??? ??? ???

Still no oven?? Shoot it instead of the turkey??

 ;D ;D

No, it was something I was downloading directly from Windows.  I'm too lazy right now to go look in the threads.  Either you or BEP posted the Windows site for me and I just went directly there.

Shoot it instead of the turkey?  It IS a turkey. ;D There's too much money tied up in it now.  You know the old saying, "if I knew then, what I know now."  It's been a thorn, besides being a real puzzle.

 

I remember now. It was for the Microsoft Antispyware program. It should have been there also.  ??? ???